Thomas J. Norman, Ph.D.
Title: Associate Professor
Department: Management and Marketing
Areas of Expertise
Branding and Marketing, Business Management, Labor Relations, Negotiation, Conflict Management & Peacebuilding, Arbitration, Travel, Tourism, Globalization, Outsourcing, Human Resources, Compensation.
Professional Background
Dr. Thomas J. Norman’s research focuses on the impact of globalization on the employment relationship, with a focus on outsourcing and offshoring. He is currently conducting a multi-year study on the hidden costs of business process outsourcing activities such as the impact on employee retention and customer satisfaction.
Prior to his move into academia Dr. Norman held various management positions at several leading corporations, including: Procter & Gamble, Sun Microsystems, US Bancorp and Wells Fargo, Cargill. He was a candidate for the Minnesota State Senate in 2002.
Education
B.A. Social Studies- International Relations, Harvard University
M.A. and Ph. D. Human Resources and Industrial Relations, University of Minnesota
Website
Related News Stories
Thomas Norman: 2014 Outstanding Professor
May 2014
CSU Dominguez Hills Honors Faculty Excellence in Teaching, Research and Service
March 2014
Contact
Email Address: tnorman@csudh.edu
Office: (310) 243-2146
Cell: (612) 812-6005
Contact Preference: Email
