Thomas J. Norman, Ph.D.
Title: Associate Professor
Department: Management and Marketing
Areas of Expertise
Branding and Marketing, Business Management, Labor Relations, Negotiation, Conflict Management & Peacebuilding, Arbitration, Travel, Tourism, Globalization, Outsourcing, Human Resources, Compensation.
Dr. Thomas J. Norman’s research focuses on the impact of globalization on the employment relationship, with a focus on outsourcing and offshoring. He is currently conducting a multi-year study on the hidden costs of business process outsourcing activities such as the impact on employee retention and customer satisfaction.
Prior to his move into academia Dr. Norman held various management positions at several leading corporations, including: Procter & Gamble, Sun Microsystems, US Bancorp and Wells Fargo, Cargill. He was a candidate for the Minnesota State Senate in 2002.
B.A. Social Studies- International Relations, Harvard University
M.A. and Ph. D. Human Resources and Industrial Relations, University of Minnesota
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